Component-level repair for PTI access control equipment
A keypad problem does not always mean the entire unit must be replaced. Our technicians evaluate the equipment, isolate the failure, and determine whether a practical component-level repair can return it to service.
We work with supported PTI VP and Apex keypad boards commonly used throughout the self-storage industry. Every recommendation is based on the condition of the unit, parts availability, and the most sensible path for your facility.
- PTI VP Series keypad boards
- PTI Apex access control equipment
- Display, communication, power, and input-related faults
- Bench testing before return shipment
A clear repair process from arrival to return
Contact us first with the model and symptoms so we can confirm the correct next step. Once the equipment arrives, our team evaluates it and communicates the available repair or replacement options before billable work moves forward.
After the authorized repair is completed, the unit is tested on the bench and prepared for return shipment. If repair is not the best option, we can discuss compatible refurbished equipment or advance replacement availability.
- Initial model and symptom review
- In-house diagnostic evaluation
- Approval before billable service
- Repair, verification, and return coordination
Support for facilities anywhere in the United States
Our physical team is based in Coral Springs, Florida, while our mail-in repair service supports self-storage facilities throughout the country. You receive direct communication from a knowledgeable team instead of being passed through multiple departments.